Terms and Conditions for Floors To Go Communication Services

By opting in to our communication services, you agree to the following terms and conditions regarding the messages you will receive related to customer care and your orders. 

- Types of Messages As a valued customer of Floors To Go, you may receive the following types of messages: 

1. Order Notifications: Updates regarding your order status, including confirmation of your order, shipping information, and delivery details. 

2. Customer Care Messages: Important information regarding your inquiries, support requests, and interactions with our sales agents.  

3. Promotional Messages (optional): If you have opted in, you may receive promotional offers and updates regarding our products and services.  

- Message Frequency The frequency of messages you receive will depend on the nature of your orders and interactions with our sales agents. You will be notified daily only when: 

You have an active order. 

There are updates or changes to your existing order.

You are in communication with one of our sales agents regarding your inquiries. 

- Message Rates Please be aware that standard message and data rates may apply to any messages you receive or send as part of this service. Check with your mobile service provider for details on your plan and any potential charges. 

- Help Guidance If you need assistance or have questions regarding your orders, please text HELP to 240-600-0202 for immediate support. Our customer care team is here to assist you! 

- Users can stop receiving messages by following these steps: 

Text STOP to 240-600-0202.

-Privacy Policy Access Your privacy is important to us. For information on how we collect, use, and protect your personal information, please review our Privacy Policy at the following link: Floors To Go Privacy Policy (https://floorstogorockville.com/privacy-policy-1). 

By opting into our messaging services, you acknowledge that you have read and understood these Terms and Conditions. 

Thank you for choosing Floors To Go! We look forward to serving you.